Ordered chicken chow mein, chicken balls, lemon chicken, chicken fried rice, beef and veggies and ginger beef. We never got our ginger beef. The chicken chow mein was very oily and not very flavourful. We got two orders of beef and vegetable and one of them had a large strip or rubbery plastic.
I called and the lady must have been too busy or didn’t understand me. I told her about the plastic and she didn’t really say anything about it, just asked if the food was good. I told her that we were missing our ginger beef but got two orders of beef and vegetables and she responded “lucky you”.
I wanted to reach out to them via email about this but they don’t have one on their website.
Nordegg Nomad
-
December 28, 2025
Horrible people. If you politely ask for food to be replaced after it has sat empty for 20 minutes, they totally overreact and act like you are asking them to move mountains. It was really a bizarre experience.
Their desserts are all factory desserts. A bunch of cheap crap they bring in from elsewhere. Even little foil sealed cups of cheesecake. The cookies get soggy from sitting in an old cooler so they are ruined. The jello could be used for a hand ball negate for some reason they add less water to it so it's super rubbery. Their corn tastes like it's been soaked in lard.
The turkey was good. The salad bar looked pretty good. The Chinese food was probably good but that's just not my jam. It did look proper and well stocked though.
I honestly won't go back again and it's mostly because of the horrible rude customer service. It should be ok to politely point out when something simple like corn needs to be replaced. It shouldn't be a big deal.
Emily Ross
-
January 25, 2026
Out of Pheonix or Dragon buffet, im definitely leaning towards Pheonix being the winner these days. More selection, very clean. My highlights are BBQ ribs and ginger pork at Pheonix buffet
I used to eat at Dragon when in RD, but recently I found sharp bristles from a brush in my food there... Definitely concerning. Pheonix now the preferred spot 🙌
Jason Longpre
-
August 04, 2025
Food was decent. Not sure how you have a Chinese buffet without ginger beef. The plates were dirty and wet, dishwasher really needs to do a better job. Roast beef was badly overcooked and dry beyond belief. Ice cream for dessert, only for the kids, zero regular flavours. I guess you go through less volume that way. $27/ plate for dinner was definitely too much. Deserts not labeled. "Fresh" food from the kitchen not even warm. Overall very disappointing.
Laci Brunelle
-
November 11, 2025
The portion sizes are HUGE and the House special Cantonese chow mein is so good!
Our Address
6791 50 Ave, Red Deer, AB T4N 4C9, Canada
Claim Listing: Phoenix Buffet
Please Login or Register an Account to Claim Listing
Ordered chicken chow mein, chicken balls, lemon chicken, chicken fried rice, beef and veggies and ginger beef. We never got our ginger beef. The chicken chow mein was very oily and not very flavourful. We got two orders of beef and vegetable and one of them had a large strip or rubbery plastic. I called and the lady must have been too busy or didn’t understand me. I told her about the plastic and she didn’t really say anything about it, just asked if the food was good. I told her that we were missing our ginger beef but got two orders of beef and vegetables and she responded “lucky you”. I wanted to reach out to them via email about this but they don’t have one on their website.
Horrible people. If you politely ask for food to be replaced after it has sat empty for 20 minutes, they totally overreact and act like you are asking them to move mountains. It was really a bizarre experience. Their desserts are all factory desserts. A bunch of cheap crap they bring in from elsewhere. Even little foil sealed cups of cheesecake. The cookies get soggy from sitting in an old cooler so they are ruined. The jello could be used for a hand ball negate for some reason they add less water to it so it's super rubbery. Their corn tastes like it's been soaked in lard. The turkey was good. The salad bar looked pretty good. The Chinese food was probably good but that's just not my jam. It did look proper and well stocked though. I honestly won't go back again and it's mostly because of the horrible rude customer service. It should be ok to politely point out when something simple like corn needs to be replaced. It shouldn't be a big deal.
Out of Pheonix or Dragon buffet, im definitely leaning towards Pheonix being the winner these days. More selection, very clean. My highlights are BBQ ribs and ginger pork at Pheonix buffet I used to eat at Dragon when in RD, but recently I found sharp bristles from a brush in my food there... Definitely concerning. Pheonix now the preferred spot 🙌
Food was decent. Not sure how you have a Chinese buffet without ginger beef. The plates were dirty and wet, dishwasher really needs to do a better job. Roast beef was badly overcooked and dry beyond belief. Ice cream for dessert, only for the kids, zero regular flavours. I guess you go through less volume that way. $27/ plate for dinner was definitely too much. Deserts not labeled. "Fresh" food from the kitchen not even warm. Overall very disappointing.
The portion sizes are HUGE and the House special Cantonese chow mein is so good!