In July we rented a suite for my daughters birthday sleepover. I did not read the reviews just thought ordering room service would be fun for the girls. We waited over and hour for 4 meals. When the food arrived ($120 later) it was awful! The burgers were the no name cardboard flavored as beef and everything was inedible. We went down for breakfast in the morning and all of the girls would not eat anything, can't say I blame them and there wasn't much to choose from anyway.
Rachel Vanderveen
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December 28, 2018
This restaurant has changed names and is now advertising as Food Factory. They couldn’t have picked a more accurate name. In 36 years of life, I have not had a worse meal, and keep in mind that I was a waitress for many years so my forgiveness for little errors here or there is pretty high. The place is empty, dead, and dirty. Our drinks arrived about 20 minutes after we ordered them, and we were the only people in the restaurant. The last time I sent something back was probably in like 2002, but the coffee tasted like it was strained through a gym bag, and the pop my kids ordered had no fizz. Just syrup and water. The food prices are insane. $21.00 for sandwiches and everything we ordered was dry, reheated, and flavourless . My son ordered a grilled cheese and refused to eat it. I scolded him him, telling him it was impossible to mess up grilled cheese. I tasted it and it tasted like melted plastic. Absolutely would never eat here again.
Laurence
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April 07, 2023
Won't return here. Soup was cold and made of flour not broth. Everything was terrible we sent it all back. The manager came over with 10%off your next purchase coupon. It was all I could do not to throw it at her. So I paid for food I couldn't eat and swore I'd never return.
Keith Wegner
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May 13, 2019
Sat down...nobody was in the restaurant. Should have been a sign. A solid 5 minutes before we gave a drink order. Apparently water and ice tea is fairly exotic because it was 12 minutes to scare that up. I was now afraid. Asked what the soup of the day was and apparently it was a misprint in the menu. NO SOUP FOR YOU!!! Asked for the bill because I didn't have the rest of the day for them kill and process the cow to make me a burger. Another 10 minutes to get change. Don't waste your time...it has earned every bad review.
Bran S
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May 17, 2018
Mother's Day brunch was SO NOT GOOD. And Service was HORRIBLE. First of all 6 of us were put in a small booth with no elbow room. (There was tons of open tables.) Food quality is TERRIBLE! Mash potatoes were so bad and bland. Just litterally mash up potatoe. There was no gravy to even help the potatoes out. The cubed stuffing was so gross along with the horrible turkey. Muffins were super dry. Deviled eggs were not fresh and had dry crusted tops. Pasta had barely any sauce or flavour. Desserts were mediocre. I could go on. All 5 of us at our table had the same experience with the food. We had to ask several times to have our tower of dirty plates taken away. Omlette guy disappeared, and 2 of us at the table wanted an omlette. Was told that soft drinks were included and when one of us asked a waiter for one, she seemed very irritated and said, "Well, I'll have to go get it from the back." Not a very nice mother's day experience. Very disappointed!
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4311 49 Ave, Red Deer, AB T4N 5Y7, Canada
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In July we rented a suite for my daughters birthday sleepover. I did not read the reviews just thought ordering room service would be fun for the girls. We waited over and hour for 4 meals. When the food arrived ($120 later) it was awful! The burgers were the no name cardboard flavored as beef and everything was inedible. We went down for breakfast in the morning and all of the girls would not eat anything, can't say I blame them and there wasn't much to choose from anyway.
This restaurant has changed names and is now advertising as Food Factory. They couldn’t have picked a more accurate name. In 36 years of life, I have not had a worse meal, and keep in mind that I was a waitress for many years so my forgiveness for little errors here or there is pretty high. The place is empty, dead, and dirty. Our drinks arrived about 20 minutes after we ordered them, and we were the only people in the restaurant. The last time I sent something back was probably in like 2002, but the coffee tasted like it was strained through a gym bag, and the pop my kids ordered had no fizz. Just syrup and water. The food prices are insane. $21.00 for sandwiches and everything we ordered was dry, reheated, and flavourless . My son ordered a grilled cheese and refused to eat it. I scolded him him, telling him it was impossible to mess up grilled cheese. I tasted it and it tasted like melted plastic. Absolutely would never eat here again.
Won't return here. Soup was cold and made of flour not broth. Everything was terrible we sent it all back. The manager came over with 10%off your next purchase coupon. It was all I could do not to throw it at her. So I paid for food I couldn't eat and swore I'd never return.
Sat down...nobody was in the restaurant. Should have been a sign. A solid 5 minutes before we gave a drink order. Apparently water and ice tea is fairly exotic because it was 12 minutes to scare that up. I was now afraid. Asked what the soup of the day was and apparently it was a misprint in the menu. NO SOUP FOR YOU!!! Asked for the bill because I didn't have the rest of the day for them kill and process the cow to make me a burger. Another 10 minutes to get change. Don't waste your time...it has earned every bad review.
Mother's Day brunch was SO NOT GOOD. And Service was HORRIBLE. First of all 6 of us were put in a small booth with no elbow room. (There was tons of open tables.) Food quality is TERRIBLE! Mash potatoes were so bad and bland. Just litterally mash up potatoe. There was no gravy to even help the potatoes out. The cubed stuffing was so gross along with the horrible turkey. Muffins were super dry. Deviled eggs were not fresh and had dry crusted tops. Pasta had barely any sauce or flavour. Desserts were mediocre. I could go on. All 5 of us at our table had the same experience with the food. We had to ask several times to have our tower of dirty plates taken away. Omlette guy disappeared, and 2 of us at the table wanted an omlette. Was told that soft drinks were included and when one of us asked a waiter for one, she seemed very irritated and said, "Well, I'll have to go get it from the back." Not a very nice mother's day experience. Very disappointed!