This restaurant had an abnormal amount of flies. They were all over the ceiling in the general area and the washroom area.
And the men’s washroom was in horrendous shape.
Maddi Brewin
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January 22, 2026
I was just there with my husband. We ordered nuggets, poutine, a double cheesy melt, large fries
We checked to make sure our food was there but they forgot the fries. Okay, no big deal, my husband went in and told them they forgot the fries. We got home and realized the sauces they asked if we wanted were not in the bag.
Its almost as if the workers dont check what they are doing as this is the second time now that we have had missing food.
However I am giving 2 stars simply because the 2 guys at the 1st and second drive thru windows were actually very nice.
So whoever was doing the packing of the bags is really slacking because now I have a pissed off husband, so thanks for that
Emily Bock
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January 30, 2026
Austin and Kealan were really nice!
Fries weren’t filled and missing all the nugget sauces.
Karen Campbell
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December 18, 2025
Went through the drive thru and ordered a salty caramel pie. This is in Ponoka. I live in Lacombe. Got it home out of the bag and it's burnt, I mean it's almost black an inside is dry. I never go on here but that was so unacceptable. It wasn't even for me
Tessa
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December 09, 2025
All I wanted was a cheeseburger from the value picks / Mcvalue menu. I was pleasant. I asked if he could wait a second to which he never answered me. The boy on the other end of the drive-thru speakers words were pleasant and scripted but his voice was extremely rude when I asked him about wanting just a cheeseburger he kept trying to tell me that McDonald's doesn't have value picks/ Mcvalue items.
I don't know if the employees are overworked or not treated well but he was not having a good day.
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This restaurant had an abnormal amount of flies. They were all over the ceiling in the general area and the washroom area. And the men’s washroom was in horrendous shape.
I was just there with my husband. We ordered nuggets, poutine, a double cheesy melt, large fries We checked to make sure our food was there but they forgot the fries. Okay, no big deal, my husband went in and told them they forgot the fries. We got home and realized the sauces they asked if we wanted were not in the bag. Its almost as if the workers dont check what they are doing as this is the second time now that we have had missing food. However I am giving 2 stars simply because the 2 guys at the 1st and second drive thru windows were actually very nice. So whoever was doing the packing of the bags is really slacking because now I have a pissed off husband, so thanks for that
Austin and Kealan were really nice! Fries weren’t filled and missing all the nugget sauces.
Went through the drive thru and ordered a salty caramel pie. This is in Ponoka. I live in Lacombe. Got it home out of the bag and it's burnt, I mean it's almost black an inside is dry. I never go on here but that was so unacceptable. It wasn't even for me
All I wanted was a cheeseburger from the value picks / Mcvalue menu. I was pleasant. I asked if he could wait a second to which he never answered me. The boy on the other end of the drive-thru speakers words were pleasant and scripted but his voice was extremely rude when I asked him about wanting just a cheeseburger he kept trying to tell me that McDonald's doesn't have value picks/ Mcvalue items. I don't know if the employees are overworked or not treated well but he was not having a good day.